What you’ll be doing

• Providing a variety of administrative and logistical support within the distribution hub
• Responding to helpdesk tickets and inquiries relating to ordering, delivery and return of IT equipment
• Processing equipment weekly logistics orders to support new employees working from home.
• Liaising with couriers for the delivery and return of equipment
• Tracking equipment using related web app software
• Keeping a careful record of stock and updating the distribution management system
• Printing dispatch labels and instruction leaflets
• Ensure orders are packaged and labelled correctly and safely to prevent damage in transit
• Logging and checking for damaged or missing items on returns

You’ll also have responsibility for

• Moving and rearranging stock and ensure that products are stored safely and labelled correctly
• Picking orders from the storage space and bringing them for packing, or to the loading bay for transportation
• You’ll put products into containers, such as boxes and crates, using bubble wrap or polystyrene chips, and then seal the containers ready for delivery
• Cleaning and sanitisation of returned equipment
• Assist with loading and unloading delivery vehicles, by hand or with pallet truck
• Following workplace health and safety rules in distribution centres will be essential

What you’ll need

• Experience of working in a stock room, fulfilment centre, distribution centre office or similar
• Strong MS Office skills including Outlook, Word, Excel and Teams as these are essential to performing required daily logistics functions and communication
• Excellent communication skills with ability to be clear and concise in writing or verbally
• Strong organisational skills with ability to quickly organise work and prioritise tasks under pressure and to tight deadlines
• Ability to carry out manual handling tasks including moving boxes
• Ability to work at a team, being sociable, pleasant and mixing easily