Assistant to Management Team

Major tasks and responsibilities:

• Responsible for timely and accurate processing of specific administrative tasks according to standard process documentation (calendar management, inbox management, travel arrangements, travel and expenses, etc.);
• Use of existing procedures to solve routine or standard problems;
• Active contribution to process improvements and documentation;
• Comply with process standards, policies, procedures and KPI targets;
• Ensure appropriate execution and follow up on standard issues;
• Liaise with appropriate resources to resolve more complex issues;
• Provide solution to topics raised needing language support;
• Prepare and maintain reports as per process scope and/or as requested;

Qualifications and skills:

• Excellent English oral and written communication skills (C1+) any other language is beneficial;
• Strong customer service experience;
• Good telephone manner with a clear speaking voice;
• Good listening skills;
• Computer skills and understanding of Microsoft Office suit, email and chat technologies;
• Strong interpersonal and problem solving skills required for investigating, responding and solving stakeholder issues;
• Attention to detail and accuracy;
• Strong organizational and time management skills;
• Ability to operate in a highly intercultural environment and to work in a team as well as to work under time pressure;
• Familiar with the culture, customs and business of the respective Country;
• Ability to maintain and respect confidentiality;
• High level of reliability and flexibility with a very strong sense of urgency;

We offer:

• Flexible working hours;
• Training for a role and opportunity to learn;
• Attractive salary and bonuses;
• Office in a comfortable business center;
• Complex medical care (including DENTAL care) and individual life insurance, sports card;
• Good working conditions and comfortable working environment: relax and creativity room.
• A room for parents and children