Downer has been designing, building and sustaining New Zealand’s infrastructure for over a century and is a leading provider of integrated services in Australia and New Zealand. With over 10,000 employees in New Zealand, we work alongside some of New Zealand’s biggest businesses, councils and government agencies. Downer New Zealand is a leading provider of integrated services. Our commitment to building long term relationships and supporting our customers with high calibre services and solutions; the talents of our people; and consistent excellence in operational delivery sets us apart. Our Work Management Centre (WMC - a blend of contact centre and support administration) provides a centralised hub for communications with our customers to our field staff. We are on the lookout for our next WMC Representative superstar to join our South Auckland team. A bit about the role: If you enjoy working with a broad range of customers, delivering the highest level of service and are an administration superstar, then this role could be a great opportunity for you!