1.) Job Responsibilities: 

•  Product testing, bug
• related feedback, app operation coordination.
• Campaign Plan & activity for APP promotion 
• User community management for general and WeMedia users, including contracted WeMedia. 
• Data analysis on function usage data, data effect monitoring, and user feedback collection  (work closely with the CS team to collect the feedback) 
• Support customer service to handle issues relevant to APP usage, and provide a solution to users' feedback. 
• Coordinate and handle content copyright abuse issues in the APP
• Coordination of cross-department work 
• Contributes to team effort by accomplishing related results as needed.
• APP Operational Function (Treasure Hunt Operation, Stock management, Communication  with winners users, request rewards, and distribution to users...) Job Requirements:  
• Bachelor's degree preferred (Marketing, Management, Business) 
• Project management, ability to analyze and improve operational processes.
•  Professional digital marketing knowledge, especially online campaigns planning, 
•  2+ years of experience as an Operations Specialist or in a similar role (Digital Marketing) 
• Strong problem-solving and time-management skills 
•  Detail-oriented person 

=> Other  

1.  Bachelor's degree in media and communication, marketing, management, or a related field. 
2. At least 3 years experience in a similar role, be familiar with Cambodia's internet field, and trends, and have APP operation working experiences. 
3. Have Solid knowledge of App analytic tools like Google Analytics. 
4. Goal-oriented, able to work under pressure, and has good communication and coordination skills. 
5. Be self-driven with a high sense of responsibility and teamwork spirit