PRIMARY OBJECTIVE

1. To achieve the given business target  including loans or deposits sales target via promoting &  marketing of bank’s products & services.
2. To assist implantation of the Bank’s  business strategies via carry out all business development /  marketing programs, activities & campaign. 

REQUIREMENTS (Qualification/Experience/Skills)

• Degree  holder or CCP with 4 years related loans & credit experience or  secondary school and Diploma holder with at least 6 years related  loan & credit / banking experience.

KEY RESPONSIBILITIES (Action Verb – Object – Results)

• Contribute directly to the sales,  profitability and business growth of the branch / bank.
• Identify business opportunities from  retail, high  net worth and institutional clients including business referral to  management.
• Introduce, promote, market all Bank’s  products & services inclusive loans or deposits products,  bankcard, fee-based transaction services, electronic service  delivery channels & etc.
• Achieved the business sales target,  i.e. loans or deposits target.
• Expand the clientele based through  networking, business referral, constant follow-up, cold-calls &  etc.
• Attend to all customer enquiries,  feedback, complaints on bank’s products & services. Ensure  complaints are resolved expediently and to customers’  satisfaction.
• Attend & assist to customer needs  in bank’s products & services application.
• To collect and prepare all required  documents / information from customer for all products including  deposits & loans application and timely closure of business  deals & in compliance with bank’s regulated policy.
• To lead a team of Associate – Sales  & Marketing when assigned.
• To compile & prepare simplified  CA & related documents to expedite loans application process  turnaround time.
• To keep track of own or team sales  performance and prepare individual or team business performance  reporting.
• Assist in formulating &  implementation of business development strategy of the branch / bank  including marketing / promotion planning, campaign / road show  organizing & etc.
• Lead & participate in business  development, marketing, promotion campaign & activities.