1. Responsibilities 

• Review and update operational policies, tools and procedures to ensure the effective implementation is followed by processes 
• Coordinating and facilitate other departments on policies and procedures in establishing and reviewing those prior to preceding for approval 
• Execute an effective mechanism tool to ensure that all the policies, procedures and guidelines are regularly or periodically reviewed and up-to-date 
• Register and maintain all the policies, procedures and guidelines 
• Initiate and develop the detailed documentation of business processes, guidelines, policies andworkflows
• Assist in developing strategic for business processes 
• Analyze opportunities and threats that may affect and impact the bank’s business 
• Advise appropriately and make recommendations to enhance business processes to be effectiveand efficient 
• Perform other task as assigned 

• Bachelor’s degree in Business Administration, Finance and Banking and other related degrees 
• At least 4 years of working experience from banking and financial service industries, preferablyin both frontline and supporting function 
• Good at policy development, guidelines composition and process improvement 
• Good at communication skill both written and spoken 
• Ability to manage multi-task, working under pressure and able to work at the field 
• Good at English and Microsoft Office (Words, Excel and PowerPoint) 

• Interested candidates are encouraged to apply via job@sathapana.com.kh 
• For more information, please contact us at 023/ 081 999 010/ 096 257 9666 or go tohttps://www.sathapana.com.kh/careers/job-opportunity/