Job Description 

• Deliver our Customer Service level as announced by Management 
• Process Customer Orders and manage Customer Orders till deliveries are made; 
• Manager Team to deliver the above-mentioned responsibilities; 
• To be responsible for reviewing contracts and managing the processing of sales orders and billing changes into the order/billing system 
• To Investigate, review, and provide resolution to billing related issues and run invoice processes per agreed upon schedule 
• To review contract data for billing accuracy and research customer agreements, addendums that outline the key rates, terms and conditions in various agreements. 
• Develop and analyze spreadsheets to process monthly, quarterly billingIdentify, contact and collaborate with internal partners to resolve issues in a timely. 
• Other duties assign by manager 

•  Education: Bachelor Logistics or Business Administration; 
• Experience: At least 5 years’ experience in Billing and/or Customer Order Processing role; 
• Type: Excellent analytical skills, judgement and decision making, able to work well under pressure, able to handle high volume of workload in short periods of time effectively and efficiently, excellent communication skills; 
• Competencies: meeting the TOA DNA;Computer: Proficiency in Microsoft Office and data entry software. 
• Language: Strong communication and interpersonal skills