Terms and Policies

Qoosi is a career network. Our mission is to connect people everywhere with job opportunities and with the companies they want to work for.

Please read this Contract carefully. It sets out your rights and obligations when you use our Services, including limits on our liability in section 8, and how disputes between you and Qoosi are resolved in section 9.

1.1. The Contract

By clicking “Register”, “Sign In”, or a similar button, or by accessing or using our Services, you agree to a legally binding contract with Qoosi. We call this contract the “Contract” or the “User Agreement”.

If you use the Services on behalf of a company, agency, or other organization, you confirm that you are authorized to accept this Contract for it, and “you” then includes that organization.

If you do not agree to this Contract, do not register, sign in, or otherwise use our Services. You may end the Contract at any time, as described in section 7.

1.2. Policies That Form Part of the Contract

The following policies are part of this Contract, and apply as described in each of them:

• Privacy Policy, which explains how we collect, use, and share your personal data;
• Cookie Policy, which explains how we use cookies and similar technologies;
• Payment and Subscription Policy, which applies when you buy credits or a plan;
• Refund Policy, which explains when and how you can get a refund;
• Acceptable Use Policy, which sets the rules for what you may post, send, and do;
• Employer and Recruiter Terms, which apply if you hire, recruit, or manage a company page or team;
• AI and Content Review Notice, which explains how we use AI and automated tools;
• Copyright and IP Complaints, which explains how to report content that infringes your rights.

If one of these policies conflicts with this User Agreement, the policy governs its own subject.

1.3. Services Covered

This Contract applies to Qoosi.com, Qoosi-branded apps, including our mobile apps, and the related sites, communications, and services we provide (together, the “Services”), unless a service states that separate terms apply. Registered users are “Members”, and anyone who uses the Services without an account is a “Visitor”.

Some features of the Services are provided with our sister services, which are run by Acmenia and its affiliates: Talkou provides sign-in, messaging, and the advertising network, and Goodorgs handles safety reports about content. Where you use those services directly, their own terms also apply.

1.4. Who You Are Contracting With

Your Contract is with Qoosi (“we”, “us”, or “our”). Qoosi is operated by Acmenia, St. Leonidze 2, Tabidze 1 Building, Tbilisi 0105, Georgia. Qoosi is the controller of the personal data you give us, that we collect, or that we process in connection with the Services, as described in our Privacy Policy.

1.5. Changes to These Terms

We may update this Contract and the policies that form part of it from time to time, for example to reflect changes to the Services or to the law. Each version shows the date it was last updated.

If a change is material, we will give you reasonable advance notice through the Services, by email, or by other means, so you have time to review it before it takes effect. Changes required for legal, regulatory, or security reasons may take effect sooner. Changes never apply retroactively.

If you do not agree to a change, you can close your account before it takes effect. If you keep using the Services after the effective date, you accept the updated terms.

2.1. Eligibility

To use the Services, you must:

• Be at least the Minimum Age. The Minimum Age is 16, unless the law requires you to be older for Qoosi to provide the Services to you without parental consent, in which case the Minimum Age is that older age;
• Be able to enter into a binding contract with Qoosi and not be barred from using the Services by any applicable law;
• Not be the subject of trade sanctions that prohibit us from providing the Services to you, or act for anyone who is;
• Not have been previously suspended or banned from the Services by Qoosi.

2.2. Your Account

Members are account holders. You sign in to Qoosi with a Talkou account, and the email address and phone number of that account are managed in Talkou under its own terms. You agree to:

• Keep your sign-in details, such as passcodes and verification codes, secure and confidential, and not share them with anyone;
• Have only one personal account, and keep its information accurate and up to date;
• Not transfer any part of your account, such as a company page, to anyone else, except as the Employer and Recruiter Terms allow;
• Tell us promptly at info@qoosi.com if you believe your account has been used without your permission;
• Follow the law and the Acceptable Use Policy.

You are responsible for everything that happens through your account, unless you close it or report its misuse to us. Qoosi will never ask you for a verification code in a message.

2.3. Employers, Recruiters, and Agencies

If you create or manage a company page or team, post jobs, search for candidates, save candidates, or send candidates to an employer, the Employer and Recruiter Terms apply in addition to this Contract.

2.4. Job Seekers

If you look for work through the Services, you agree to keep your profile, resume, applications, and answers to pre-screening questions truthful, and to apply only for jobs you are genuinely interested in. Qoosi is not your employer, agent, or representative, and does not act on your behalf in any application or negotiation.

2.5. Notices and Messages

We send you notices and messages in two ways: within the Services, or through the contact information you gave us, such as your email address or mobile number. You agree to keep your contact information up to date. Notices we send this way count as received when we send them.

3.1. Scope of License

Subject to this Contract, we give you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to use the Services on devices you own or control. You may not distribute the Services, or make them available over a network where several devices could use them at once.

3.2. Acceptable Use

What you may and may not post, send, or do on Qoosi, including the rules for job posts and hiring, is set out in our Acceptable Use Policy. In addition, you agree not to:

• Scrape, crawl, copy, or collect data from the Services by any automated means, such as bots, spiders, or scripts, without our prior written permission;
• Decompile, reverse engineer, disassemble, or decrypt the Services, or otherwise try to derive their source code;
• Bypass, disable, or interfere with any security feature, access control, plan limit, or usage limit of the Services, or create several accounts to avoid such a limit or a suspension;
• Upload viruses, malware, or other harmful code, or overload, flood, or otherwise disrupt the Services or the systems that run them;
• Sell, resell, license, or otherwise commercially exploit the Services, or any access to them, except as this Contract allows.

If an account, or any account linked to it, breaks these rules, we may remove the content, limit the account, lock it temporarily, or suspend it permanently, as described in section 6, and we may report it to the authorities where the law requires or allows.

3.3. Staying Safe

Most employers and candidates on Qoosi are genuine, but scams exist on every job platform. To protect yourself:

• Never pay a fee to apply for a job, to be interviewed, or to be hired, and never send money, gift cards, or cryptocurrency to someone you met through the Services;
• Do not share bank details, identity documents, or verification codes until you have checked the employer independently and received a genuine offer;
• Meet for interviews in a public or business place, and tell someone where you are going;
• Be wary of offers that seem too good to be true, ask you to move the conversation off Qoosi quickly, or involve work abroad with promised visas.

If anything looks suspicious, report it. You deal with other Members at your own risk, and to the extent the law allows we are not liable for loss or harm from any meeting, job, or deal, whether or not it began on Qoosi.

4.1. Your License to Qoosi

As between you and Qoosi, you own the content and information you submit or post to the Services. You grant Qoosi only the following non-exclusive license:

A worldwide, transferable, and sublicensable right to use, copy, modify, distribute, publish, and process the information and content you provide through the Services, without further consent, notice, or payment to you or anyone else, for the purpose of operating, providing, securing, and improving the Services. These rights are limited as follows:

• You can end this license for a specific piece of content by deleting it, or for all your content by closing your account. This does not apply (a) where you shared content with others through the Services, such as an application you sent to an employer, and they copied, re-shared, or stored it, or (b) for the reasonable time it takes to remove it from backup and other systems.
• We will not use your content in ads for third-party products and services shown to others without your separate consent. We may, however, show ads near your content and information without paying you or anyone else.
• If you use a feature of the Services, we may mention this, with your name or photo, to promote that feature within the Services, subject to your settings.
• We may edit your content or change its format, for example by translating it, changing its size, layout, or file type, or removing metadata, but we will not change its meaning.

You agree that we may access, store, process, and use the information and personal data you provide in line with our Privacy Policy and your choices, including your settings.

If you send us suggestions or other feedback about the Services, Qoosi may use and share it for any purpose without paying you. We are not obliged to use it.

You agree to provide only content and information that does not break the law or infringe anyone’s rights, including intellectual property rights, and to keep your profile truthful. You are responsible for content you post, including content you create with AI tools.

4.2. Service Availability

We may change, suspend, or discontinue any part of the Services. If we discontinue a paid Service you have already paid for, we will give you reasonable notice and handle any refund as the Refund Policy describes.

Qoosi is not a storage service. We do not promise to keep storing or showing anything you post. Except as required by law and as described in our Privacy Policy, we have no obligation to store, maintain, or give you a copy of any content or information that you or others provide.

4.3. Other Content, Sites, and Apps

While using the Services, you may come across content or information that is inaccurate, incomplete, delayed, misleading, illegal, offensive, or otherwise harmful, including fraudulent job posts. We are not responsible for content or information provided by others, including other Members, or for the sites and apps they link to, including link previews shown in messages. We cannot always prevent misuse of the Services, and we are not responsible for any such misuse.

4.4. Verification Badges

Some Services, such as the Blue Tick, show that a Member or company has completed a verification step we offer. A badge means only that we checked the information we asked for at the time; it is not an endorsement, and it does not guarantee that the Member or company is trustworthy or that its content is accurate. We may remove a badge if the information changes, if the plan behind it ends, or if it is misused.

4.5. Intellectual Property

Qoosi reserves all of its intellectual property rights in the Services. Qoosi, the Qoosi logos, and the other Qoosi trademarks, service marks, graphics, and logos used for the Services are trademarks or registered trademarks of Qoosi. Other trademarks and logos used with the Services belong to their respective owners. You may not use them without prior written permission.

To report content that infringes your copyright or trademark, follow our Copyright and IP Complaints policy.

4.6. Recommendations and Ranking

We use the information and data you provide, including your activity on the Services, to suggest content and features that may be useful to you. For example, we use it to recommend jobs to you, to recommend your profile to employers and recruiters, and to rank search results.

The position of a job, profile, or company page in lists and search results also depends on whether it is boosted under a paid plan, as described in the Payment and Subscription Policy. Keeping your profile accurate and up to date makes these recommendations more relevant.

4.7. Information Only

Salary figures, market data, recommendations, and other information we show in the Services are general estimates for information only. They are not legal, financial, tax, immigration, or career advice, and you should not rely on them as such.

5.1. Plans and Credits

Using Qoosi to look for work or post a profile is free. Some Services are paid, such as Qoosi credits and plans like Blue Tick, Private Space, Job Post, Company Visibility, Job Seeker, Recruiter, and Recruitment plans (together, “Paid Services”). Before you buy, we show you the price, the term, and what the Paid Service includes.

When you buy credits or a plan, the Payment and Subscription Policy applies, including its rules on wallets, automatic renewal, plan limits, invoices, and disputed payments. Refunds are handled as the Refund Policy describes.

5.2. Credits

Credits are a prepaid balance that can be used only to buy Paid Services on Qoosi. Credits have no cash value, are not money or electronic money, and cannot be exchanged for cash or transferred outside the Services, except as the Refund Policy provides or the law requires.

5.3. No Guaranteed Results

Boosts, visibility plans, and other Paid Services improve how your content is shown or what you can do on Qoosi. Qoosi does not guarantee any number of views, applications, candidates, interviews, offers, or hires.

6.1. Reporting Content

Anyone can tell us about content or a Member they believe is illegal or breaks our rules, using the Report option on that content or by writing to info@qoosi.com. Please say where the content is and why you believe it is illegal or breaks our rules. Reports are handled with Goodorgs, our sister service for public safety. We confirm that we received your report, review it diligently and fairly, and tell you what we decided where we have your contact details. We do not tell the reported Member who reported them, unless the law requires it.

6.2. Content Review

To keep the Services safe, we review job posts, company pages, profiles, and their images, using both people and automated tools, including AI, as the AI and Content Review Notice describes. We are not obliged to monitor the Services, and the fact that content has not been removed does not mean that we have reviewed or approved it.

6.3. Our Decisions

Qoosi may limit how you use the Services, including how much you post, search, message, or apply. We may remove or restrict content, restrict features, or lock, suspend, or close an account if it breaks this Contract or the law, misuses the Services, or puts other Members, Qoosi, or the public at risk. How severe our action is depends on how serious the breach is, whether it has happened before, and the risk to others.

When we act on your content or account, we tell you what we decided, the facts and the rule or law we relied on, whether an automated tool was involved, and how to appeal. We may delay or withhold that notice where the law forbids it, or where it would put someone at risk or harm an investigation.

6.4. Appeals

A Member whose content or account we acted on, or a person who made a report, can appeal by writing to info@qoosi.com within six months of the decision. A person who was not involved in the first decision reviews it. If the law where you live gives you the right to use a certified out-of-court dispute settlement body, you may do so. None of this limits your right to go to court.

6.5. Repeat and Serious Abuse

After a warning, we may suspend for a reasonable time any Member who often provides clearly illegal content, and any person who often files clearly unfounded reports. For serious breaches, such as fraud, trafficking, or the exploitation of a child, we act without warning and may report to the authorities.

6.6. Authorities and Points of Contact

Authorities and Members can contact us about the Services at info@qoosi.com, in English. We answer in other languages where we can. If the law requires us to appoint a legal representative in a region, we will list their details here. We cooperate with lawful requests from authorities as the Privacy Policy describes.

7.1. Ending the Contract

You may end this Contract at any time by closing your account and no longer using the Services. How account deletion works, including the 30-day period, is described in our Privacy Policy.

Qoosi may end this Contract, or suspend or close your account, if you breach this Contract or the law, if you misuse the Services as described in section 6, if we are required to by law, or if we stop offering the Services. Where it is reasonable to do so, we will tell you beforehand and explain why, unless the law, a court order, or the safety of others prevents it.

7.2. What Happens When the Contract Ends

When the Contract ends, you lose the right to access or use the Services, including any plans and credits on your account. Your account and its data are then handled as described in our Privacy Policy, and credits and plans as described in the Payment and Subscription Policy and the Refund Policy.

Jobs, applications, and messages you have already sent to others may stay with them after your account is closed.

The following continue after the Contract ends: any amounts owed by either party, the licenses you granted for content that others had already shared or copied before the Contract ended, and sections 4.5, 7, 8, 9, and 10 of this Contract.

8.1. No Warranty

To the extent allowed by law, Qoosi provides the Services “as is” and “as available”. We make no promise that the Services will be uninterrupted, secure, or free of errors, and we disclaim all implied warranties, including of title, accuracy, merchantability, fitness for a particular purpose, and non-infringement.

Qoosi does not verify every job post, profile, company page, or other content that Members provide, and does not guarantee that any job, candidate, interview, or hire will result from the Services. Qoosi is not a party to any employment, engagement, or other agreement between Members, and is not an employer, employment agency, recruitment agency, or staffing agency. You are responsible for your own decisions about jobs, candidates, and hiring, including any checks you make before you accept an offer or hire someone.

Qoosi is not responsible for the conduct of any Member or Visitor, online or offline, including at interviews, meetings, or work, or for whether an employer, recruiter, or agency complies with the law.

8.2. Exclusion of Liability

To the extent allowed by law, Qoosi will not be liable to you or to others for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, opportunities, reputation, profits, or revenue, arising from or relating to the Services or this Contract.

8.3. Limit of Liability

To the extent allowed by law, Qoosi’s total liability to you for all claims arising from or relating to the Services or this Contract will not exceed the greater of (a) the fees you paid to Qoosi for the Services in the 12 months before the event giving rise to the claim, or (b) US$100.

8.4. Scope of These Limits

These limits are part of the basis of the bargain between you and Qoosi. They apply to all claims, whether based on contract, tort (including negligence), or any other legal theory, even if Qoosi was told the damage was possible, and even if a remedy fails of its essential purpose. They also protect our affiliates and our and their officers, employees, and agents.

Nothing in this Contract limits liability for fraud, for death or personal injury caused by negligence, for gross negligence or willful misconduct, or for any other liability that cannot be limited by law. Some places do not allow these limits, so they may not fully apply to you, and you may have consumer rights that this Contract cannot change.

8.5. Claims Against Qoosi Caused by You

If you use the Services for a business or organization, you agree to defend and compensate Qoosi and its affiliates for any claim, loss, or cost, including reasonable legal fees, that a third party brings against them because of your content, your job posts, your pre-screening questions, the candidates you save or submit, your hiring decisions, your use of candidates’ personal data, or your breach of this Contract or the law. This section does not apply to you if you use the Services only as a consumer.

9.1. Talk to Us First

If you have a dispute with Qoosi, please write to us at info@qoosi.com first and give us a chance to resolve it. You and Qoosi agree to try in good faith to resolve the dispute informally for at least 30 days before starting court proceedings, except where one of us needs urgent relief.

9.2. Governing Law and Courts

This Contract, and any dispute arising out of or in connection with it or with the Services, are governed by the laws of Georgia, without regard to its conflict of laws rules, and the courts of Tbilisi, Georgia, have jurisdiction. If you use the Services for a business and not as a consumer, the courts of Tbilisi, Georgia, have exclusive jurisdiction.

If you are a consumer, this does not deprive you of the protection of the mandatory laws of the country where you live, and you may also bring a claim in the courts of that country.

9.3. Individual Claims

To the extent allowed by law, you and Qoosi may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding.

9.4. Time Limit

To the extent allowed by law, any claim arising from or relating to the Services or this Contract must be brought within one year after the cause of the claim arose, or it is permanently barred.

10.1. Entire Agreement

This Contract, together with the policies listed in section 1.2 and any additional terms we show you for a specific Service, is the entire agreement between you and Qoosi about the Services, and replaces any earlier agreement on the same subject.

10.2. Severability and Waiver

If a court finds any part of this Contract unenforceable, that part will be enforced to the greatest extent the law allows, and the rest of the Contract stays in effect. If we do not act on a breach of this Contract, that does not mean we waive our right to act on it, or on a later breach.

10.3. Assignment

You may not assign or transfer this Contract, or your account, plans, or credits, to anyone without our consent. We may assign this Contract to an affiliate, or to a buyer of all or part of our business, and will tell you if we do.

10.4. Events Outside Our Control

We are not responsible for any failure or delay in providing the Services caused by events beyond our reasonable control, such as natural disasters, epidemics, war, civil unrest, government action, labor disputes, or failures of networks, hosting, or other service providers.

10.5. App Stores

If you get the Qoosi app from the Apple App Store or Google Play, you must also follow that store’s terms. This Contract is between you and Qoosi only, and not with Apple or Google, which are not responsible for the app or its content and have no duty to provide maintenance or support for it. Qoosi, and not Apple or Google, answers to you for the app and for any claim you have about it, including claims about product liability, legal compliance, consumer protection, and intellectual property.

For the iOS app, Apple and its subsidiaries are third-party beneficiaries of this Contract and may enforce it against you. If the app fails to meet a warranty that applies by law, you may tell Apple so that it can refund the price of the app, if any, and, to the extent the law allows, Apple has no other warranty duty to you for the app.

10.6. Language

This Contract may be translated into other languages for your convenience. If a translation conflicts with the English version, the English version governs, unless the law of your country requires otherwise.

10.7. Sanctions and Export Laws

You agree to comply with the trade sanctions and export control laws that apply to you, and not to use the Services for any purpose they prohibit. We may restrict the Services in a country or for a person where those laws require it.

10.8. Relationship of the Parties

You and Qoosi are independent contractors. This Contract does not create any partnership, joint venture, employment, or agency relationship. Only you and Qoosi can enforce this Contract, except that our affiliates and their personnel may rely on its disclaimers and limits, and Apple as section 10.5 describes.

10.9. Electronic Communications

You agree that we may give you notices, and that you may accept agreements with us, electronically, and that these have the same effect as paper ones. Headings are for convenience only, and “including” means “including without limitation”.

10.10. Contact and Legal Notices

Write to us at info@qoosi.com or at Acmenia, St. Leonidze 2, Tabidze 1 Building, Tbilisi 0105, Georgia. Send legal notices and requests from courts and authorities to the same addresses. We do not accept service of process by email unless the law requires it.