Job Description

JOB RESPONSIBILITIES

• Liaison personnel between company and Suppliers & Customers in meeting their expectation and after-sales services support
• Handle customer feedback and escalate internal for action and resolution
• Arrange and follow up with 3rd Party Transporter on goods delivery and collection
• Collect cash or cheque payment from Transporter or self-collection customers and hand over to Finance department
• Generate relevant documents from system for delivery purpose i.e. Delivery Order (DO), Invoice, Goods Return Note (GRN), Credit Note (CN) and etc.
• Monitor rental program starts and expiry
• All relevant document filing, mailing and upload to customer web portal (e.g. DOs & Invoices)
• Update and compile logistics related report
• Provides basic administrative services in support for Operation department
• Other ad-hoc duties assigned by superior.

JOB REQUIREMENTS

Qualification/Experience

• Min GCE O Level or Diploma in Supply Chain / Logistics Management
• Minimum 2 to 3 years relevant experience working in Logistics industry or coordination of delivery.

Knowledge/Skill

• Possess strong sense of commitment
• Detail-oriented, able to multi-task in fast paced environment
• Team player, self-motivated, proactive and able to work independently
• SAP B1/WMS knowledge will be advantageous
• Proficient in Microsoft excel
• Able to commit to overtime if needed