Job Description

Job Summary:

The Inbound Team Leader leads the outbound process as well as the team members to ensure all KPIs and targets are achieved for Goods in, Pre-retail, Transfers, Returns and Put away.

General Functions

Administer inbound team members (a) daily allocation and monitoring of tasks and duties; (b) performance management including appraisals and coaching; (c) management of holiday and absence

Leads in ensuring inbound processes are being done accordingly (a) all supplier deliveries are received, checked, processed and put away within agreed timeline; (b) notify appropriate clients/departments when supplier's non-conformance or shortage/overage are found; (c) all transfers are processed immediately upon arrival at the warehouse

Assists in ensuring that Returns processes are likewise executed accordingly: (a) all customer returns are received, checked and put away within agreed lead time; (b) liaise with appropriate departments when non-conformance or poor-quality returns are received

Provides reports relative with the internal performance in order that throughput, quality and trends can be monitored and assessed

Complies with the Good Warehousing Practices

Performs other duties and documentations assigned by immediate head from time to time

Job Specification

College Graduate of any four-year course

Exposure to diverse Supply Chain Business

Computer literate

Strong analytical and problem-solving skills

Knowledgeable in Microsoft Office and WMS Applications

Possess the ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality

With keen attention to details