Supervisor: Head of Accounting 

1. Reviewing the company debtor list. 
2. Contacting customers and informing them of their overdue bills. 
3. Advising customers on their payment options and suggesting methods of payments. 
4. Negotiating suitable payment plans. 
5. Maintaining customer payment records. 
6. Writing final notice warnings to customers when payments are not being made. 
7. Instituting legal action when customers fail to pay their debt. 
8. Responding to customer queries. 
9. Prepare weekly collection activity plan and be responsible for phone collection 
10. Contacting lawyers and insurance agencies to facilitate payments. 
11. Prepare all (daily & monthly) reports in collection department. 
12. Provides support to other departments of the company. 
13. Other duties are assigned by Management if it is necessary and urgent.Skills and 

1. Bachelor’s degree in Accounting, Business Management, or a similar field
2. Previous experience working as a Collections Officer 
3. Knowledge of payment plans and accounting procedures 
4. Knowledge of office and accounting software 
5. Self-motivated, flexible and proactive 
6.  Good at problem solving and negotiation skill with all levels 
7. Good interpersonal and communication8. Good attitude and team work spirit 
8. Strong commitment to work under pressure Good English both writing and speaking 
9. Good at computer skills (Ms. Office, internet/email)Salary / remuneration: negotiable based on qualifications

• Working day: Mon - Sat (full) 
• Working hour: 8 am - 5 pm 
• Insurance: NSSF