Requisition ID:

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $24 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

How will you make an impact?

The SAP Systems Analyst is responsible for assessing, estimating, supporting and managing the effective and efficient delivery of Sales and distribution aspects of SAP projects, enhancements and service delivery (break/fix) across PSG instances on S/4HANA instance as well as on SAP ECC 6.0. As such, the SAP Analyst will be the key contact for PSG businesses where ETO supports PSG SAP environments.

Tool & Technology Skills

• SAP ECC 6.0 and/or SAP S/HANA implementation experience
• Knowledge of Service Now (Service Requests, Incident & Change Management Process)

Knowledge, Skills, Abilities

• Ability to set expectations, explain and champion detailed technical concepts to peers, management and business partners
• Ability to translate business requirements into functional details needed to accomplish a task or solve a problem
• Excellent customer service skills required
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Excellent interpersonal, written, and verbal communication skills, including ability to communicate information to both technical and non-technical staff and management
• Able to articulate solution options and using ERP configuration creatively versus developing enhancements
• Knowledge on Month-end & Year end activities
• Knowledge of Service Now (Service Requests, Incident & Change Management Process)
• Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis
• Must have the ability to question the status quo