Pannha EnCountry Manager, Rustic PathwaysPhnom Penh, Dangkao
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Experienced Manager with a demonstrated history of working in the education and travel management industry. Skilled in Operation, Negotiation, Budgeting, Community Development, Leisure Travel, Sales Management, and Event Management. Strong professional with a Master's degree focused in Business Administration and Management, General from the National University of Management. Strongly focused, with the ability to complete tasks accurately in a fast-paced environment with conflicting deadlines. Dedicated and customer-focused with a successful background in leading high-performing teams to meet or exceed objectives. A tactical and inspiring team builder, with experience in training, team development, and delivering excellent service to the clients. Self-motivated professional with expertise in technical illustration and post-image capture processing. and enjoy learning the new skills.
Skill & Language
Customer service
communication skills.
Problem solving skills.
Ability to work in a Team.
Ability to work under Pressure
Business operation management
Microsoft office
Google suite
Non-profit organization management
English language
Country Manager Rustic Pathways - Cambodia
Phnom Penh · November 2009 - December 2020 - Prepared the business and program budget plans. - Oversee and Prepared Financial reports. - Oversee the process of monthly tax preparation and declaration. Attend sales and marketing events in Cambodia and abroad. Presentation of the company services at school or home visit. - Able to use the Salesforce platform. - Work with all Government departments to apply for the license, permit, and solve the problem if the issue arises. - Managed a full-time team of 8 direct reports and an additional ~ seasonal staff. - Grew operations in Cambodia to receive 500+ participants $ 1 million in revenue annually. - Work alongside the Country Director oversaw safety and risk management protocols. - Designed and managed implementation of programming to achieve educational and student impact outcomes. - Developed and maintained partnerships with communities, international aid, and grass-root organizations working in Cambodia. - Collaborated across all company's departments including sales, marketing, client services, and human resources teams to contribute to company goals and initiatives. - Build a relationship with business partners such as transportation companies, hotels, restaurants, and other service providers. - Represent the company at the American Chamber Of Commerce-Cambodia's event. - Prepare and design the program for the student group travel to align with the United Nations SDGs. - Make sure each community project is sustainable and completed successfully. - Manage the Rustic Pathways Foundation projects.
Business Management ~Master Degree NUM - National University of Management
Phnom Penh · August 2010 - September 2012
Accounting~Bachelor Degree Human Resources University
Phnom Penh · September 2004 - August 2008
Certificate & License
Tourist Guide Licence Ministry of Tourism
Phnom Penh · April 2018 - April 2020
Quickbook International computer center
Phnom Penh · January 2009 - April 2009
Course & Training
Wilderness First Responder Course WMA
United State · May 2011
21 Century Leadership Impact Hub
Phnom Penh · October 2020
How to Build Start Up Impact Hub
Phnom Penh · October 2020
Honor & Award
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