Socheata ChapHR Specialist United States Patent & Trademark Office ភ្នំពេញ, ខណ្ឌចំការមន
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Implemented effective HR policies to ensure all practices are in compliance with labor and employment regulations.
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Human Resource Specialist United States Patent & Trademark Office (U.S. PTO)
Alexandria, Virginia · November 2010 - November 2020 • Implemented effective HR policies to ensure all practices are in compliance with labor and employment regulations. • Provided practical information to organizations on how to develop HR policies and procedures, and ensure employees understand the rules and policies in the workplace. • Directly engaged with all hiring processes by coordinating with job postings on the website, reviewing resumes, transcripts, performed telephone interviews, and reference checks. • Prepared new-hire orientation, salary, benefit packets, employee handbooks with updated resolutions, and other pertinent information as needed. • Provided benefit programs to employees and managements; directing the processing of benefit claims. • Managed employees leave-of-absence program, personnel records, and administered the benefits enrollment program.
Sr. Leasing Manager Equity Residential
Arlington, VA · November 2005 - November 2010 • Strategically implemented marketing plans to include online advertising and property promotion. • Developed property marketing strategies to focus on potential prospect’s individual needs. Examples include; unit availability, pricing, location and property amenities. • Implemented and achieved personal sales goals to meet monthly and quarterly quotes. • Well versed in all aspects of the on-site community. This includes; rent and pricing, apartment availability, lease expiration, square footage, and amenities. • Performed background checks on all potential prospective applicants. • Completed leasing packages for all rentals by entering guest cards, applications, lease agreements, employment verification and credit reports. • Complied with federal, state, and local fair housing laws and regulations. • Processed denial letters to inform prospective applicants of application rejection.
Program Analyst United States Patent & Trademark Office (U.S. PTO)
Alexandria, VA · November 1999 - November 2005 • Directly supervised 8 subordinate Office Managers toward meeting their assigned daily and quarterly assessments. • Recognized by my direct superiors for outstanding performance in quarterly and annual reviews. • Tracked patent applications and document codes in PE2E/DAV system, and reported to patent examiners and Supervisory of Patent Examiners (SPEs). • Contacted patent attorneys in regard to potential abandonment cases. • Issued filing receipts and notified applicants of deficiencies to meet both internal and external customer expectations. • Processed all Power of Attorney and Rule 1.48 petitions and granted the submissions or corresponded with applicants the reason for denial. • Completed all assignment actions of the patent applications for patent examiners. • Performed as a move coordinator by keeping the floor plan updated and coordinating with the facilities and IT helpdesk to move/install furniture and fixtures.
Education
Bachelor of Science in Mechanical Engineering George Mason University
US · November 2015 - November 2019 Bachelor of Science in Mechanical Engineering George Mason University (2019)
Bachelor of Science in Business Administration & Economics Royal University of Law and Economics
Phnom Penh · November 1992 - November 1996 Bachelor of Science in Business Administration & Economics Royal University of Law and Economics
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