Thai Hang MengManaging Director at BPC Trading Co., LtdPhnom Penh, Chamkar Mon
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Operations management, performance management, management proficiency, standard development, quality management, sales/marketing, public relations, HR management, and decision making, strategic planning and process improvement.
Skill & Language
Marketing and Public Relations
Business Management
Development Operations
Interpersonal skills
Human Resources
Trading/Import/Export
Khmer
English
Mandarin (Chinese)
Tea Cheow (Chinese)
Photos
Experience
Managing Director BPC Trading Co., Ltd.
Phnom Penh · September 2018 - November 2020 - Planning, organizing, directing and controlling relevant aspects of companies’ business and manufacturing operations. - Develop and secure new business prospects, setting of business plan, targets and achieving them. - Ensure optimum utilization of operations, production, manpower, machines, materials and other resources. - Enhance work efficiency and relevant personnel under my charge. Monitor operations activities to ensure it meets customer order and delivery date. - Participate in all quality improvement projects, meetings and coordinating implementation. - Review the operating result periodically and issue directive for continuous improvement - Provide good customer service and market development. - In summary, I lead and oversee overall senior management routines, Sales/Marketing activities, Supply-chain/Logistics operations, procurement/purchase control and as HR/Admin mentor.
Director of Sales/Marketing UPG Pipe Co., Ltd.,
Phnom Penh · December 2016 - September 2018 In charge of the overall sales & marketing operations/management of the company and to achieve business growth according to the Company’s objectives and goals, including: - Plan, direct, coordinate and oversee daily sales/operations of the company’s business functions to ensure it meets or supports the company’s vision/financial goals based on the company’s objectives. - Manage sales staff, communicate job expectation, recruit, select, coach/orienting, assign, counsel, schedule and discipline sales team to maximize their sales potential. - Develop and secure new business prospects, setting of business plan, targets and achieving them - Improve management performance, productivity, efficiency and profitability of the company’s operations through the provision of effective operational methods and strategies. Formulate, recommend and implement policies and procedures that align with the company’s business goals/objectives to maximize output.
General Manager CH Steel Wire Industries (Cambodia) Co., Ltd
Phnom Penh · August 2016 - December 2016 Scope of work and Key result Areas: In charge of the overall business and operational management including but not limited to Marketing, Production, HR, Profit & Loss account of CH Steel Wire Industries (Cambodia) Co., Ltd. and to achieve business growth according to the Company’s objectives and goals, including: -Planning, organizing, directing and controlling relevant aspects of manufacturing operations -Develop and secure new business prospects, setting of business plan, targets and achieving them. -Ensure optimum utilization of production, manpower, machines, materials and other resources. -Enhance work efficiency and relevant personnel under my charge. -Monitor production activities to ensure it meets customer order and delivery date.
Director of Operations Project Alba (Cambodia) Co., Ltd.
Phnom Penh · February 2016 - August 2016 - Manage all production teams and agents of the company. - Maintain and improve the level of performance of agents by implementing scalable standards of operations. - Supervise intermediary management levels and improve their performance by support and coaching. - Supervise the implementation of new practices and techniques from development team as these new aspects are developed. - Manage supporting teams to operations, including sorting team, delivery teams and local sales.
Deputy Head of Business Affairs AZ Investment Co., Ltd.
Phnom Penh · December 2015 - February 2016 - Conduct sales and marketing activities (billboard, road and bridge maintenance/construction and its design/building consultation, technical and equipment support/service). - Implement the recommended company strategic business plan. -Build better relationship with existing and new business partners and customers. - Perform market research and analysis. - Furnish marketing advice, counsel and general staff support to all departments within the company. - Evaluate operational issues to determine how competitive and current it is with the latest trends in the industry. - Assess marketing opportunities and target markets, intelligence gathering on customers and competitors, generating leads for possible sales, follow-up sales activity, formal proposal writing and business model design. - Monitor external and internal environment for development of new market segments. - Develop, expand and generate new business opportunities and the penetration of new markets.
Country General Manager HLH Group Limited of Singapore
Phnom Penh · December 2013 - November 2015 - Oversee the whole operations of the companies. - Monitor and carry out audit guideline to ensure proper SOP implementation. - Develop short, medium and long-term plan of the companies. - Allocate and set budgets for all operational activities and departments. - Meet with clients, future business partners and other important stakeholders. - Expand the business of the companies. - Conduct performance reviews and appraisals of the business. - Conduct press conferences on behalf of the companies. - Create a good working environment for employees. - Take responsibility of the profits of the companies and set targets to achieve the result as a businessman. - Do the risk assessment for the future business prospects. - Look after all the legal issues of the companies. - Manage jobs under farm and real estate project to reach the companies’ yearly target of sales turnover.
General Manager D’Furniture
Phnom Penh · May 2013 - November 2013 - Plan, direct, coordinate and oversee daily works/operations of the company’s business functions to ensure it meets or supports the company’s vision/financial goals based on the company’s objectives. - Improve management performance, productivity, efficiency and profitability of the company’s operations through the provision of effective operational methods and strategies. - Formulate, recommend and implement policies and procedures that align with the company’s business goals/objectives to maximize output. Apply standards of performance, safety rules and make policy changes as necessary. - Direct HRs and management activities, determine staff needed to accomplish goals, plan/organize recruitment and placement of required staff and train/coach/counsel staff. -Supervise staff and delegate tasks/responsibilities. - - Communicate values, strategies and objectives. Develop a climate for offering information and opinions. Establish work schedules.
Country Manager Makita Corporation
Phnom Penh · May 2012 - March 2013 - Plan, direct, coordinate and oversee daily works/operations of Makita’s business function to ensure it meets or supports the branch’s vision/financial goals based on the Makita’s objectives. - Improve performance, productivity, efficiency and profitability of branch’s operations through the provision of effective operational methods and strategies. - Formulate, recommend and implement branch’s policies and procedures that align with Makita’s overall goals and objectives to maximize output. Apply standards of performance, safety rules and make policy changes as necessary. - Consults with top executives to ensure policies/obligations adhere to local regulations/legal requirements. Monitor adherence to rules, regulations and procedures. Manage change to meet current business requirements for continuous improvement.
General Manager Prosperity Co., Ltd.
Phnom Penh · January 2011 - April 2012 - Perform regular administration and management activities of the company/factory. Analyze situations and determine the best course of action. Represent the factory and act on its behalf before administrative, labor, municipal, police and judicial authorities. - Administer policies and direct all HRs and management activities, determine staff needed to accomplish goals, plan/organize recruitment and placement of required staff, and assign responsibilities to the entire staff. Establish organizational structures. Supervise staff, and delegate tasks and accountabilities. Establish work schedules. Monitor and evaluate performance. Handle and resolve daily issues to work with staff to improve production. Implement measure to provide motivation for employees. - Direct accounting processes. Managing day to day processing of accounts receivable and payable. Review sales data, operations and activity reports, financial statements.
Marketing/public Relations Manager The City Furniture Village Co., Ltd.
Phnom Penh · June 2007 - December 2010 - Research and study on market and external opportunities to gain clear understanding of current and potential customers, to identify trends and new market opportunities, and to create a market niche for furniture products and increase profitability. - Implement SWOT analysis to setup customer-service standards, resolve problems, determine system improvements and initiate corrective actions/change. - Develop marketing plan and strategy using efficient marketing techniques and management of the marketing mix and managing budgets among others to promote furniture/services with the aim of increasing sales and maintaining competitive edge over competitors. - Implement brand development, source advertising opportunities and arrange for effective distribution of marketing materials consisting of publications.
Education
Master of Business Administration Charles Sturt University, NSW Australia
Australia · October 2006 - October 2008 Business Administration
Bachelor of Computer Science and Engineering Royal University of Phnom Penh
Phnom Penh · October 2002 - October 2004 Computer Science and Engineering
Diploma in Marketing & Public Relations University of Oxford, Thames International, and Singapore Informatics college)
Phnom Penh · October 2000 - October 2002 Marketing & Public Relations
Certificate & License
Alumni Cambodia Association (CSU-ACA) Charles Sturt University
Phnom Penh · October 2015 - Present
Course & Training
Project
Honor & Award
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