GENERAL MANAGER (HOTEL INDUSTRY)

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GENERAL MANAGER (HOTEL INDUSTRY)Elite Hospitality & Trading Co., Ltd.

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12/03/2020 10:11:56

1. Key Responsibilities

Oversee the operations functions of the hotel, as per the Organizational chart
Hold regular briefings and meetings with all head of departments
Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards
Lead all key property issues including capital projects, customer service and refurbishment
Handling complaints, and oversee the service recovery procedures Responsible
Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, marketing & Sales plan and Capital Budget
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded
Ensure all decisions are made in the best interest of the hotels and management
Deliver hotel budget goals and set other short and long-term strategic goals for the property
Developing improvement actions, carry out costs savings
A strong understanding of P&L statements and the ability to react with impactful strategies
Closely monitor the hotels business reports on a daily basis and take decisions accordingly
Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs
Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment’s and services
Overseeing and managing all departments and working closely with department heads on a daily basis
Manage and develop the Hotel Executive team to ensure career progression and development
Be accountable for responsibilities of department heads and take ownership of all guest complaints
Provide effective leadership to hotel team members
Lead in all aspects of business planning Respond to audits to ensure continual improvement is achieved
Corporate client handling and take part in new client acquisition along with the sales team whenever required
Responsible for safeguarding the quality of operations both (internal & external audits)

2. Skills and Qualifications

The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience
Available to work when needed, including weekends, holidays, and nights
A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record
3 to 5 years experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations
5 to 7 years of experience as a General Manager or Asst. General Manager

How to apply:

Contact Person: HR Department

📥Email: career@eht.com.kh

📞Mobile: 093 717 716

📍Address# (#Phnom Penh City Center (PPCC), Sangkat Sras Chork, Khan Duan Penh, Phnom Penh)

Skill & Language

Hotel professional

Hospitality

Management

Experience7 - 9 years

Salary / CommissionNegotiation

Hiring number1 candidate