Client advisor - Relocation to Lisbon

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Webhelp
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November 02

As a Customer Service Advisor , you will:

  • Assist customers through inbound calls and / or emails.
  • Evaluate, analyze and solve customer problems by providing a solution to problems.
  • Assist customers with the initial configuration of their products or their user account settings.
  • Collect and document all relevant information in the system in order to keep track of service delivery.

We are looking for :

  • Native or fluent in French (C2)
  • Fluency in English (B2)
  • Good communication skills
  • Customer oriented
  • Proactive, results oriented, motivated and able to work in a team
  • On the lookout for new technologies and trends

We offer you :

  • An attractive salary (payment of 13 th and 14 th  month salary)
  • Meal allowances on a card (net)
  • Performance bonus
  • Health and dental insurance
  • Mobility package: Accommodation + reimbursement of plane tickets
  • Possibility to work from home based in Lisbon
Skill & Language
Services, Customer Service
1 - 3 years
N/A
1 candidate
December 04
Full Time
Senior Level
Lisbon, Área Metropolitana de Lisboa
Webhelp17 jobs · Lisbon, Área Metropolitana de Lisboa
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