Concierge Supervisor

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Nuffield Dental Holdings Private Limited
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November 03

Job Description

-        Good working knowledge of and able to handle enquiries on various social media channels.

-        Experience in Call Centre and Telesales.

-        Working knowledge of dental treatments – Procedure, time, cost.

-        Working knowledge of dentist’s treatments – which dentists doing which procedures.

-        Working knowledge of clinic locations and times.

-        Specific knowledge on implants/All-on-4 (Training will be provided and assessment will be done).

-        Specific knowledge of surgical procedures (surgical extractions, grafts, etc. Same, training will be provided, and assessment done).

-        Must be fluent and well-spoken in English (Additional language fluency not necessary but will be an advantage).

-        Must possess high customer service standards (premium customer service experience will be an advantage).

-        Able to handle and supervise a small team (2 staff).

-        Able to work in coordination with Operations & Marketing teams.

-        Able to work shift hours (9am-6pm, 12pm-9pm).

-        Ad-hoc duties as required.

Skill & Language
Services, Customer Service
1 - 3 years
1 candidate
December 06
Full Time
Nuffield Dental Holdings Private LimitedHospital & Health Care11 jobs · Hougang
Privately Held
11-50 employees
About Company
OverviewOur Dental Practices are conveniently placed for your easy access. We are currently at four locations: Simon Plaza in Kovan, East Village at Upper Changi Road, The Domain at Siglap and Serangoon Garden Way. At Nuffield Dental we pride ourselves in offering each of our patients a personalised service where they feel well looked after and cared for. Our clinics offer ‘state of the art’ dentistry and our dentists deliver an unparalleled experience in dentistry to patients along with our experienced and dedicated team of nurses, receptionists and practice managers. The surgeries are spacious with technology focusing on extreme attention to high sterility and disposable equipment for your peace of mind. Our digital imaging equipment use Green Technology and hence extremely low radiation doses. You will find confidence and reassurance when you come to see us. Our high quality treatments include Veneers, Crowns and Bridges, Teeth Whitening, Cfast, Invisalign, Dental Implants and Emergency Dental Services (same day appointments!). In addition to basic dentistry, we at Nuffield Dental offer specialised Dental Implant treatments, Smile Makeovers and Complex Full Mouth Rehabilitation. Additionally we do a wide range of facial rejuvenation treatments aimed at delivering a non-invasive face-lift, literally allowing you to have all your high demand cosmetic needs attended in our dental studios. Make an appointment to see us and let us tell you more about that smile you have always dreamed of. For those interested in our new medical practice at Siglap, please feel free to visit for more information.
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