Customer Service Representative USA (Temporary)

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Solvay Business Services Latvia Ltd
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September 02

Requirements for candidates

  • 2 - 3 years of experience in Customer Service or other relevant role (preferably within international companies)
  • Very good communication skills, including listening, verbal and written
  • Developed negotiation skills and telephone communication skills
  • Strong customer focus
  • Excellent computer skills, ability to use Gmail, Excel, preferably experience with ERP system/s
  • Advanced level of English (both written and verbal)
  • Ability to work in late shifts (15:00-24:00)

Job description

  • Responsible for following up on all aspects that have an impact on the day-to-day customer satisfaction
  • To be the interface between the customer and Solvay for all steps through order life-cycle (order owner)
  • Ensuring fulfillment of orders as well as that all customer issues are fully and effectively resolved
  • Building and maintaining good relationships with internal & external customers

We offer

  • A market-competitive remuneration package and excellent benefits
  • Appreciation and Recognition programs
  • Opportunities to develop your career in an international environment
  • Professional training and inspiring opportunities to learn from the experts
  • Fixed-term contract for six months with the potential to go permanent
  • Excellent benefits like health, life, accident insurance, mobile working opportunities, home office allowance etc.
Skill & Language
MS Excel
Google Chrome
Google Drive
English
1 - 3 years
€ 1300 – 1400
1 candidate
October 04
Full Time
Senior Exec.
Riga, Vidzeme
Solvay Business Services Latvia Ltd2 jobs · Riga, Vidzeme
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