Customer Service Representative - Spanish speaking

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Thermo Fisher Scientific
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September 03

How will you make an impact?
Based at the new Shared Service Center in Budapest, the Customer Service team is responsible for supporting our clients in life science business throughout their lifecycle including the administrative, quotation and order fulfillment phases. Customer Service Reps provide exceptional customer service, promptly and accurately when responding to internal and external customer requests.

What will you do?

  • Maintain customer data and customer accounts
  • Manage all fax/written/web orders and relay price and availability of products to customers
  • Assess individual customer requirements and direct activities to appropriate departments
  • Deal with customer complaints efficiently and professionally as per the service level agreement
  • Work on assignments/projects as part of a team

Education
Requires a high school diploma. A Bachelor’s Degree is preferred but not essential, candidates with relevant experience and knowledge will also be considered.

Experience

  • Relevant customer service experience required, preferably in a call centre/office environment
  • Experience with Oracle or SAP preferred but not essential

Knowledge, Skills, Abilities

  • Strong written and verbal communication skills in English and Spanish
  • Competent Microsoft Office user
  • Display attention to detail and accuracy in the workplace
  • Must have the ability to identify and solve problems and to multitask under deadlines
Skill & Language
Custom Service
Spanish Speaking
1 - 3 years
Negotiation
1 candidate
October 06
Full Time
Executive
Budapest, Central Hungary
Thermo Fisher ScientificThe World Leader In Serving Sciences21 jobs · Budapest, Central Hungary
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Public Company
2000
10001+ employees
About Company
About Thermo Fisher Scientific:Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $30 billion. Each one of our 80,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
Benefits
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