Customer Care Expert

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A.P. Moller - Maersk
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September 03

Key responsibilities

Be your customer´s primary contact and actively build strong relationship
Handle daily communication with internal and external customers and stakeholders
Take ownership and responsibility for customer satisfaction
Be a team player as well as an individual contributor
Continuously seek improvement opportunities
Work according to defined objectives and targets

Be responsible for the own personal development and performance

We are looking for

The ideal candidate is service minded with a commercial mindset, result-driven and enjoy challenges. You have excellent communication skills and genuinely appreciate the interaction with other people.
The "can do attitude" and outgoing personality are very important to us.
You are able to take on multiple tasks with a sense of urgency and strive to deliver excellence in the details. We value the ability to identify areas for improvement, take actions and implement appropriate solutions.
You have at least 3 years of experience from logistics - shipping or forwarder industry.
Since the corporate language is English, proficiency in written and spoken English is a must. Fluency in Hungarian language is also critical.

Skill & Language
Custom Service
1 - 3 years
Negotiation
1 candidate
October 06
Full Time
Executive
Budapest, Central Hungary
A.P. Moller - Maersk2 jobs · Budapest, Central Hungary
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