Project Manager

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National Trust
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September 06


We protect and care for places so people and nature can thrive. We look after thousands of houses and close to a million objects, along with vast areas of coastline, countryside and green spaces, for everyone’s benefit. With our staff, members, volunteers and supporters, we’re the biggest conversation charity in Europe. Everyone can get involved, everyone can make a difference.

We are looking for two Project Managers, who will lead the delivery of two national programmes* to engage and delight family visitors at our properties.  These roles will lead the development of an outdoor trail, and other nature engagement activities in Spring, focussing on Easter and the school holidays; they will also focus on nature engagement and other family activities during the summer holidays. These roles will be accountable for coordinating across teams in experiences, marketing, commercial and operations to ensure a seamless experience for family visitors.

*By ‘programmes’ we mean visitor programmes – activities timetables at particular times of year, for particular visitors – rather than formal ‘programme management’.

What it's like to work here

These posts are contractually based at our offices in Swindon. There will be an opportunity to explore and agree remote working arrangement, and/ or access to other office locations across England, Wales and Northern Ireland, in order to strike the right balance for you and the Trust. As a guide presence in the Swindon office is expected 1-2 days per month.

Fixed-term for 18 months, likely to be extended subject to external funding

You’ll be based in the Experiences & Partnerships team; we provide direction for the experiences we offer people at our places across England, Wales and Northern Ireland. Our job is to ensure teams in regions, countries and at properties have the inspiration, guidance and practical support they need to provide amazing visitor experiences at our places. By doing that, we help teams meet the needs of our visitors, deliver great service and maintain high standards, and help to grow audiences. As the leading provider of days out in the UK, you’ll be working for an organisation that welcomes more than 20 million a year to our house and garden properties, and more than 100 million visitors to our countryside places. You’ll be part of a community of experience specialists, who all combine passion for helping audiences enjoy their time with us, with creativity and imagination about how we might do that, and the practicality and energy to make ideas happen in reality.

What you'll be doing

You will lead our two most important seasonal visitor programmes for families, contributing to amazing days out at our places and growing support for the organisation. Working with colleagues in marketing and operations, you will ensure the necessary materials (such as nature trails and other seasonal activities, prizes, supporting signage etc) are designed brilliantly, delivered to properties in a timely way, and our teams have the right support to feel confident making these programmes happen at their place. You’ll evaluate these programmes, and their impact, so we can continue to develop seasonal family activities which delight and inspire our audiences. You will work alongside colleagues in the national experiences team who will be developing other national programmes our properties can opt into delivering, such as winter and Christmas.

Please also read the full role profile attached to this advert.

Who we're looking for

A driven and proactive leader, you're able to manage multi-disciplinary project teams and deliver audience-facing projects on time, within budget and to the highest standards. You'll be confident and capable with strong interpersonal skills, be curious and empathic, and bring desire to meet people's (staff and visitor) needs, as well as the ability to liaise with staff, suppliers and stakeholders at all levels. You'll also have:

  • Strong verbal and written communication skills.
  • High level project management skills including co-ordination and driving delivery
  • Ability to represent the needs of the project and relate it to the wider context both internally and externally.
  • Facilitation and coaching skills.
  • Proven experience of working with senior stakeholders.
  • Track record of developing and leading change.
  • Experience of communicating large/national programmes and awareness of how these will be received and translated into delivery on the ground.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.

Skill & Language
Project Management
4 - 6 years
41,000 pa
2 candidates
October 01
Full Time
Experience Level
Swindon, England
National Trust5 jobs · Swindon, England
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