Deputy General ManagerCITY Microfinance Institution PLC
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Overall management duties will include budgeting, resources planning, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities.
Skills in directing business functions and maintaining improving relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.
Overseeing daily business operations.
Developing and implementing growth strategies.
Training low-level managers and staff.
Creating and managing budgets.
Evaluating performance and productivity.
Analysing accounting and financial data.
Find revenue and reach target for branch
Responsible to prepare training schedule, training, coaching, and development and work closely with HR department
Responsible to orientation to new staffs
Responsible to make sure all BM and staffs are well trained and provide good service also meet performance expectation and work closely with HR department
Responsible to conduct and performance appraisal also work closely with HR department
Responsible and work closely with HR department regarding management and implementation of staff performance in order to improve their capacities
As a Branch Manager must response to office work and operational field.
Prepare post office in orderly and good sanitation.
Evaluate staff performance bases on the results and obvious work achievement and submit that performance appraisal to competence management for approval.
Manage and maintain well institution’s properties.
As a spokesman by transferring information from operation department manager and head office to staff or from staff to the operation manager and head office.
Control cash flow transaction into cashier book.
Control daily cash movement.
Manage money transportation accordance with the policies.
Control daily cash balance.
Control on working implementation in the Post Service and resolve all happening problems. Set correctly and on time for the future plans during the practice.