Service Advisor

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Toyota (Cambodia) Co., Ltd
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December 03

Division : Customer Service

1. Job Requirement 
  • University degree in Marketing/ Sales/ or other related fields Excellent knowledge of communication and convincing skills 
  •  Speedy and accuracy jobs requirement 
  • Good comprehension skills 
  • Good teamwork and interpersonal skills 
  • Good at English language (speaking, writing, and listening skills) 
  • Strong time management and result-oriented toward the job 
  • Good understanding of computer skills (Ms. Word, Excel, and Power Point) 
2. Job Description 
  • Greet customer and help them to use/buy Toyota Quality Service and Genuine Parts Maximize customer traffic in workshop with high retention rate 
  • Well explain to customers about all points of current repair done and invite them for next service 
  • Use system to find correct parts number and check parts stock availability Prepare quotation for both parts and service 
  • Conduct quality check before delivery to make sure all jobs are done properly Issue invoice for customers after completed repairing 
  • Record lost sales for both parts and service availability 
  • Handle customers complaints based on fact 
  • Conduct product proposal regularly to boost parts and labor sales 
  • Do the follow up call to all pending product proposals and quotations and update the report to supervisor 
  • Perform other tasks assigned by supervisor 
How to apply 
Interested candidates are requested to submit a Cover Letter and detailed CV stated position clearly with a current photo to the address below: 
  • TOYOTA (CAMBODIA) CO., LTD. 
  • Human Resource & General Affairs Division Russian Federation Blvd, Phum Borey 100 Khnong, Sangkat Tuk Thla, Khan Sen Sok, Phnom Penh, Kingdom of Cambodia 
  • Or E-mail: recruitment@toyota.com.kh Tel: 017 333 521 / 017 222 077 / 086 333 198 Only shortlisted & qualified candidates will be notified. Resumes will be kept confidentially and non-returnable. 

Skill & Language
1 - 3 years
Negotiation
1 candidate
January 06
Full Time
Experience Level
Phnom Penh, Sen Sok
Toyota (Cambodia) Co., LtdDrive your career forward with us.6 jobs · Phnom Penh, Sen Sok
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Privately Held
1995
201-500 employees
About Company
CORPORATE SLOGANOur services have to be better than customers’ expectation Our company culture has to be more sophisticated than customers’ expectation Our profit has to be more than our parent company’s expectation
Benefits
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