Chief Operating Officer (COO)

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Phnom Penh Land Development Co.,Ltd
82 views·2 applies
April 02

Position Summary: 

Chief Operating Officer (COO) oversees the Company's business operations, development and sustainability and reports to Chief Executive Officer (CEO). A COO ensures the Company has effective operational and financial procedures in place. He also works as a department coordinator when necessary and/or requested. 

Duties and Main Responsibilities: 
  • Collaborating with CEO in setting and driving vision, operational strategy, structure and hiring needs; 
  • Translating strategy into actionable goals for performance and growth by helping to implement organization-wide goal setting, performance management and annual operating planning; 
  • Overseeing the company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met; 
  • Ensuring effective recruiting, onboarding, professional development, performance management, and retention; 
  • Adhere to company and local regulations requirements, enforcing compliance and taking action when necessary Analyzing internal operations and identifying areas of process enhancement; 
  • Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO Directly oversee Operations Department consisting of HR and Administrative affairs, IT, property management and closely work with CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term; 
  • Monitoring performance with tracking and establishing corrective measures as needed, and prepare detailed reports, both current and forecasting 
  • Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability 
  • Maintain and build trusted relationships with key customers, clients, partners, and stakeholders 
  • Conferring with employees, management and Heads of Departments to discuss issues, coordinate activities, and resolve problems; 
  • Working with CFO and coordinating an organization's financial and budget activities to fund operations, maximize investments, and increase efficiency; 
  • Developing, Updating and enforcing the implementation of operational policies, manuals and/or Standard Operating Procedure (SOP)s 
  • Involving in internal training and development with HR & Admin Manager, external training programs, CSR activities;
  • Determining and formulating policies, and providing overall directions of Company within guidelines set up by CEO or similar governing body; 
  • Performing other tasks as assigned by CEO and other Senior Management 
Authorization and Competencies 
  • Approving of department budget, purchasing requests and operation expenses including stationary, office tools and equipment, telephone expenses, gasoline expenses, repairs & maintenances, business trip expenses, transportations, allowances and payrolls under the approved financial policy; 
  • Signing Letter of Job Offer for the Manager Level down, signing Employment Contract and endorsing other administrative letters in and out, announcements and declarations; 
  • Signing business agreements as own Contractor and/or Sub-Contractor for constructions and other projects as required on behalf of the Company; 
  • Approving of leave permissions and other types of leaves, replacements, job rotations, staff transfer and/or department transfer; 
  • Approving of mission schedules of related departments, proposed Sales Roster, 
  • Property Management Roster and Overtime Works of employees in all departments; 
  • Approving of or rejecting new staff selected by the Departments, and approving of or withdrawing back the termination of staff within the Department and in other departments; 
  • Being the key committee member to evaluate the new and existing employees during probation, after probation and performance appraisal; 
  • Collecting performance reports from other departments to summarize and report to CEO; 
  • Working with and supporting other departments when requested or necessary, which shall be limited to the scope of works in HR & Admin, IT and Property Management; 
  • Directing, leading or calling for urgent, weekly and monthly meetings of all staff within the departments and other departments; 
  • Being a key contact of department representative with other departments, management and senior departments for information, data and report exchange or transfer; 
  • Solving problems if any within the department and/or in other departments when necessary and/or requested and limited to OPS competencies; 
Reports to be produced 
  •  Daily Report (individual tasks); 
  • Weekly KPI Tracking Report; 
  • Weekly Department Report (HR & Admin, IT and Property Management); 
  • Monthly Performance Report (HR & Admin, IT and Property Management);
  • Semester Performance Report (HR & Admin, IT and Property Management);
  • Yearly Performance Report (HR & Admin, IT and Property Management); 
  • Department Budgeting; 
  • Headcount Planning, Recruitment Plan and Interview Schedule; 
 Job Requirement 
  •  Master degree in Business or related field At least 10 years of experience in business operations management, executive leadership positions and 5 years in the role of COO in previous experience 
  •  Proficiency in Khmer and English, Chinese is a plus
  • Strong strategic planning skill, and the ability to approach business from a creative point of view. 
  • Strong leadership skills, with steadfast resolve and personal integrity 
  • A solid grasp of data analysis and performance metrics 
  • Be able to diagnose problems quickly and have foresight into potential issues 
  • Excellent letter writing and organizational skills 
  • Positive thinking, dynamic teamwork, self-motivation, time management, disciplinary, respectful, helpful, supportive, communicative, cooperative and result-oriented; 
  • Ability to work under pressure to agreed deadlines and adapt to change 
  • Detail oriented, result oriented 
  • Computer literacy in Microsoft Office (Word, Excel and PowerPoint), ERP system 
  • Proficiency with the practices, policies, and procedures of the property development industry 

Skill & Language
7 - 9 years
1 candidate
July 06
Full Time
Senior Mgmt.
Phnom Penh, Tuol Kork
Phnom Penh Land Development Co.,LtdPhnom Penh Land Development is a global leader in full-service real estate development and services.24 jobs · Phnom Penh, Tuol Kork
Privately Held
51-200 employees
About Company
OverviewPhnom Penh Land Development is a global leader in full-service real estate development and services offering: operational and financial support, strategic and business planning, sales & marketing, design, development, construction, property and asset management services. We have the human and technical resources and the international footprint to develop our own world-class projects, help clients, investors and partners to achieve success in any corner of the Cambodia and beyond. At Phnom Penh Land Development, we always strive to perform above our clients’ expectations and our industry's standards. It's not the exception at Phnom Penh Land Development, it's the rule. Ay City is such an example. Because our company’s leaders, investors and clients demand and deserve a completely satisfying solutions on every project, regardless of complexity, Phnom Penh Land Development differentiates itself through its commitment to create unique, innovative, sustainable, and profitable projects that work in today's marketplace.
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