GENERAL MANAGER (HOTEL INDUSTRY)

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Elite Hospitality & Trading Co., Ltd.
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December 05

1. Key Responsibilities 

  • Oversee the operations functions of the hotel, as per the Organizational chart 
  • Hold regular briefings and meetings with all head of departments 
  • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards 
  • Lead all key property issues including capital projects, customer service and refurbishment 
  • Handling complaints, and oversee the service recovery procedures Responsible 
  • Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, marketing & Sales plan and Capital Budget 
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded
  • Ensure all decisions are made in the best interest of the hotels and management
  • Deliver hotel budget goals and set other short and long-term strategic goals for the property 
  • Developing improvement actions, carry out costs savings 
  • A strong understanding of P&L statements and the ability to react with impactful strategies 
  • Closely monitor the hotels business reports on a daily basis and take decisions accordingly 
  • Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs 
  • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment’s and services 
  • Overseeing and managing all departments and working closely with department heads on a daily basis 
  • Manage and develop the Hotel Executive team to ensure career progression and development 
  • Be accountable for responsibilities of department heads and take ownership of all guest complaints 
  • Provide effective leadership to hotel team members 
  • Lead in all aspects of business planning Respond to audits to ensure continual improvement is achieved 
  • Corporate client handling and take part in new client acquisition along with the sales team whenever required 
  • Responsible for safeguarding the quality of operations both (internal & external audits)
2. Skills and Qualifications
  • The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience 
  • Available to work when needed, including weekends, holidays, and nights 
  • A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record 
  • 3 to 5 years experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations 
  • 5 to 7 years of experience as a General Manager or Asst. General Manager
How to apply: 
Contact Person: HR Department 
 📥Email: career@eht.com.kh 
📞Mobile: 093 717 716 
📍Address# (#Phnom Penh City Center (PPCC), Sangkat Sras Chork, Khan Duan Penh, Phnom Penh)

Skill & Language
Hotel professional
Hospitality
Management
7 - 9 years
Negotiation
1 candidate
January 01
Full Time
Senior Mgmt.
Phnom Penh, Daun Penh
Elite Hospitality & Trading Co., Ltd.Elite is a professional hospitality & trading company6 jobs · Phnom Penh, Daun Penh
Photos
Privately Held
2015
51-200 employees
About Company
Mission & VisionOur mission is to become the leading hospitality company in the region by providing hotel owners and investors with a successful, profitable operation by implementing a truly world-class experience for our clientele. Our vision is to impart to every guest and client an unforgettable experience that leaves them coming back year after year.
Benefits
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